IT services in Grand Rapids, MI
Managed IT, cloud, networks, security and server support for Grand Rapids businesses.
Grand Rapids businesses share the Michigan picture: Michigan's automotive and manufacturing base means OT networks, plant-floor segmentation and supplier connectivity. We support Grand Rapids companies with the same monitored, documented, fixed-price approach we use at home in Houston.
IT services in Grand Rapids, MI
Managed IT and 24/7 helpdesk
Proactive monitoring, patching, a helpdesk your staff can call any hour, and on-site hands when remote is not enough.
Cloud and infrastructure
AWS, Azure, DigitalOcean and Proxmox environments, Kubernetes platforms, virtualization, backup and disaster recovery.
Network and connectivity
Office and multi-site networks on Cisco, Dell, MikroTik, Ubiquiti and SonicWall, with redundant WAN and LTE/5G backup.
Cybersecurity and compliance
MFA, endpoint detection, email security, backups that ransomware cannot delete, and the reporting your insurer and auditors ask for.
Data center and hardware
Dell, Lenovo and Supermicro servers, SAN and NAS storage, racks, power and cabling, sourced, staged and installed.
Automation and DevOps
GitOps, Terraform, Ansible, CI/CD and monitoring so growth means more capacity, not more chaos.
How we work with Grand Rapids businesses
We support Grand Rapids businesses from our operations center in Texas. Monitoring, helpdesk, patching, cloud and network work happen remotely. When hands are needed on site, hardware arrives pre-configured and a vetted local technician installs it following our runbook with our engineer on the line.
Typical Grand Rapids projects include replacing an unreliable IT provider, refreshing servers and storage, moving to Microsoft 365, hardening against ransomware, building multi-site networks and running Kubernetes or cloud platforms. Every engagement comes with a dashboard showing uptime, tickets, patch status and backup health.
Hardware we install in Grand Rapids comes from Dell, Lenovo, Supermicro, Cisco, SonicWall, Fortinet, MikroTik and Ubiquiti, sourced and staged by us.
Grand Rapids ZIP codes we serve
49501 49502 49503 49504 49505 49506 49507 49508 49510 49512 49514 49515 49516 49518 49523 49525 49528 49530 49534 49544 49546 49548 49555 49560 49588 49599
Related pages
Nearby cities in Michigan
Frequently asked questions
Do you provide on-site IT support in Grand Rapids?
Remote support is 24/7. For physical work in Grand Rapids we ship pre-staged hardware and coordinate a vetted local technician, with our engineer on the call.
What size of business do you work with in Grand Rapids?
From a single office past the point where one person who knows computers is enough, up to multi-site companies with hundreds of users and their own data center racks.
How fast do you respond to a critical issue in Grand Rapids?
Our target is under 15 minutes for critical response, any hour, with the support desk staffed 24/7.
Need a hand with this?
Tell us what you are running and what is slowing you down. You get a straight assessment and a plan, with no obligation. Support desk is staffed 24/7.