West Virginia service area

IT services in Charleston, WV

Managed IT, cloud, networks, security and server support for Charleston businesses.

Charleston's energy, chemical, healthcare and government organizations anchor West Virginia's capital region.

IT services in Charleston, WV

Managed IT and 24/7 helpdesk

Proactive monitoring, patching, a helpdesk your staff can call any hour, and on-site hands when remote is not enough.

Cloud and infrastructure

AWS, Azure, DigitalOcean and Proxmox environments, Kubernetes platforms, virtualization, backup and disaster recovery.

Network and connectivity

Office and multi-site networks on Cisco, Dell, MikroTik, Ubiquiti and SonicWall, with redundant WAN and LTE/5G backup.

Cybersecurity and compliance

MFA, endpoint detection, email security, backups that ransomware cannot delete, and the reporting your insurer and auditors ask for.

Data center and hardware

Dell, Lenovo and Supermicro servers, SAN and NAS storage, racks, power and cabling, sourced, staged and installed.

Automation and DevOps

GitOps, Terraform, Ansible, CI/CD and monitoring so growth means more capacity, not more chaos.

How we work with Charleston businesses

We support Charleston businesses from our operations center in Texas. Monitoring, helpdesk, patching, cloud and network work happen remotely. When hands are needed on site, hardware arrives pre-configured and a vetted local technician installs it following our runbook with our engineer on the line.

Typical Charleston projects include replacing an unreliable IT provider, refreshing servers and storage, moving to Microsoft 365, hardening against ransomware, building multi-site networks and running Kubernetes or cloud platforms. Every engagement comes with a dashboard showing uptime, tickets, patch status and backup health.

Hardware we install in Charleston comes from Dell, Lenovo, Supermicro, Cisco, SonicWall, Fortinet, MikroTik and Ubiquiti, sourced and staged by us.

Charleston ZIP codes we serve

25301 25302 25304 25305 25306 25311 25312 25313 25314 25315 25317 25320 25321 25322 25323 25324 25325 25326 25327 25328 25329 25330 25331 25332 25333 25334 25335 25336 25337 25338 25339 25350 25356 25357 25358 25360 25361 25362 25364 25365 25375 25387 25389 25392 25396

Related pages

Nearby cities in West Virginia

All of West Virginia

Frequently asked questions

Do you provide on-site IT support in Charleston?

Remote support is 24/7. For physical work in Charleston we ship pre-staged hardware and coordinate a vetted local technician, with our engineer on the call.

What size of business do you work with in Charleston?

From a single office past the point where one person who knows computers is enough, up to multi-site companies with hundreds of users and their own data center racks.

How fast do you respond to a critical issue in Charleston?

Our target is under 15 minutes for critical response, any hour, with the support desk staffed 24/7.

Need a hand with this?

Tell us what you are running and what is slowing you down. You get a straight assessment and a plan, with no obligation. Support desk is staffed 24/7.

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